About Burner Boys

About Us

 

Burner Boys has specialized in biomass heating solutions for the past 10+ years.  Our expertise, large product line and product support has allowed us to stand above the competition.  Excellent customer service is our foremost objective. From installation to maintenance Burner Boys stand behind thier products and workmanship every step of the way.  Don't allow your important investment to turn into a nightmare by using inexperienced dealers or shoddy products.  Trust Burner Boys to get the job done right the first time!

Product Support

We at Burner Boys understand that purchasing and installing a biomass heating system is only the beginning of the relationship with our customers.  We stand behind our products by providing warranty support, regular servicing and any emergency repairs in a timely basis.  Don't purchase your system from another dealer only to find out a year later, when you need service, that they have gone out of business.

 

Burner Boys customers are offered a variety of other benefits such as:

-Preseason cleanings and inspections at discounted prices.
-Preseason wood pellet discounts to help you stock up for the coming winter.
-Customer referral program.  Customers can refer a friend to Burner Boys and recieve up to $100 cash depending on the heating system purchased!
-24/7 phone support.
-Our lines of grills are sold fully assembled to allow you to get right to grilling at no additional charge! Other competitors charge up for $50.00 for assembly. 

 

Expertise

 

We have attended numerous seminars, schools, classes, and training to continue to offer the highest level of expertise to our customers.  Some of which include:

-NFI (National Fireplace Institute) Certification as Woodburning and Pellet Specialists. 
-ITT Bell & Gosset Modern Hyrdonics Seminar
-Buderus Hydronic Systems Certificate of Completion in
          -Logamatic Programming
          -Fundamentals of Piping
          -Gas Boiler Fundamentals
-Service and Sales Training for St. Croix, Bixby, Pacific Energy and BioHeatUSA product lines.
-Uponor Radiant Heating classes.

 

 Customer Service

At Burner Boys customer service is our number one priority but don't just take our word for it.  Here is what some of our customers have had to say about us. 

 

"The city inspector was here today and everything was great.  Thanks for the work and I will recommend you for anybody who is thinking about a woodstove installation."  -Brian of Janesville, WI

"This furnace is better so far than I expected.  If you ever need a reference you tell them to call me. You are truely professionals." -Robert of Rockton, IL